# Telefonia

Com o tiflux realize ligações através das telas de:

* Chats;
* Tickets;
* Clientes.

Tenha acesso as gravações das ligações através da tela de Comunicações do ticket.

Consulte os históricos das ligações através da tela de Comunicações e Histórico de tickets.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://guia-de-uso.tiflux.com/integracoes/telefonia.md?ask=<question>
```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
